SHIPPING POLICY
We will only use DHL International Economy/ FedEx International Priority from the point of origin and international airmail for all international orders. Please refer to DHL/FedEx's terms of service in your respective country should you require more information on shipping terms, conditions, and requirements.

VAT/GST/EXCISE TAXES
Please note that you have not been charged domestic VAT or related taxes at the point of order, DHL, FedEx, or the local delivery courier that they use may require you to pay the necessary VAT/GST/excise taxes applicable to your country of receipt before releasing the shipment. These taxes are unique to your country of domicile, and we shall not be held responsible for the payment of such taxes, except for local domestic taxes.

LOSS OF PACKAGE/CUSTOM DELAYS
We will only use DHL International Economy/ FedEx International Priority from the point of origin and international airmail for all international orders. Please refer to DHL/FedEx's terms of service in your respective country should you require more information on shipping terms, conditions, and requirements.

You understand that any loss of packages or customs delays shall not be within the purview of Hiroshige, and any claims and correspondence shall be with DHL/FedEx, or with your country’s customs authority. While Hiroshige shall provide assistance with regards to paperwork on a best effort basis, you understand that Hiroshige shall not be held liable for any matter with this regard.